As a trusted industry leader with over 20 years of experience, EC Infosystems® offers a proven and cutting-edge, comprehensive Billing/CIS as well as EDI services to our clients. We are a company deeply rooted in the energy industry, and our experienced, professional leadership and staff ensure that whether you are an Energy Supplier, Utility, Energy Broker/Aggregator or Self Service client, our products shall provide you with the edge to succeed in today’s competitive energy marketplace.
What We Offer
EC Infosystems® is the largest and most widely used EDI service provider in the deregulated energy marketplace with connections to over 120 plus Natural Gas and Electric Utilities nationally. Our EDI system offers fully hosted and outsourced EDI transaction management services. From lean startups to organizations with established operations, our outsourced transaction processing is a fit for companies of all sizes.
Our fully EDI-integrated Billing/CIS platform allows you to run your back office effortlessly and handle market exceptions effectively, ensuring seamless operations and maximum profitability. Handling these exceptions requires real-time access to sophisticated, actionable and transparent data reporting in order to uphold excellent customer service. An integrated, user-friendly Billing/CIS platform is the cornerstone of your business, and with over 80 installs nationally supporting over 2.5 million meters monthly the UtiliBill™ platform is the most widely implemented solution in the deregulated energy space.
With EC Infosystems®, you have a choice - manage the day-to-day business requirements through our cloud based UtiliBill™ system or take advantage of our BPO offering. With the latter, we provide a fully experienced team to handle operations, billing and exceptions, thereby providing you with the ability to focus on growth and other business priorities.
EC Infosystems® provides a hosted EDI platform for Utilities to send and receive EDI, ANSI X12, XML, or proprietary file market transactions with their Energy Marketers serving electric and/or gas load in your territory. Our services include marketer certification and testing, system set-ups, transaction processing, and transaction management on behalf of the Utility companies.
With over 20 years of experience in the energy industry, EC Infosystems’ consulting services provides clients with the ability to take advantage of a knowledgeable team without the overhead of a full-time staff. From product management to implementing Billing/CIS and EDI services, our dedicated employees bring a wealth of knowledge to any energy project.
Our 2018 User Conference in San Antonio, TX was a huge success.
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Unlocking Your Full Potential
EC Infosystems® offers a user-friendly technology platform for rapid entry into every deregulated energy market in the US as well as internationally. Despite unique challenges in each market, our EDI and Billing/CIS products and services give you the competitive edge in operations without sacrificing territory coverage.
“My experience with EC Infosystems (“ECI”) has been great!!! I believe that ECI sets the standard with their EDI & Billing Systems and overall platform!!! They constantly upgrade and add new system features that help clients keep staffing and costs down. A very valuable benefit to ECI clients is the ability to share with ECI developers specific company needs and if viable for others, it will be added to their reporting menu.
I’ve been in the retail energy business for over ten years and have used different systems and in the end, I must say that EC Infosystems is the easiest to use and the best system out there!!!
ECI’s customer service representatives provide answers that are accurate and meaningful while always being courteous and professional.
Keep up the good work!!!”
“We have been impressed with every aspect of EC Infosystems’ Billing/CIS & EDI solutions & support from day one. Certification in new markets has been seamless, the EDI and Billing tools have been easy to use, and customer support has always been responsive and knowledgeable. When we set out to find an EDI & Billing/CIS services provider we wanted more than just a company handling our transactions. We are happy to report that with EC Infosystems we have found a true knowledgeable, responsive and cost effective partner in the industry.”