We pride ourselves on providing outstanding customer care and experienced operations support to all our clients through the unsurpassed market knowledge and technical expertise of EC Infosystems’ highly skilled staff. Our support includes:

  • Technical liaison and coordination with your trading partners
  • Providing feedback on transactions sent or received regarding EDI data accuracy and integrity
  • Trouble-shooting of all incoming and outgoing EDI transmissions to ensure their successful completion

Whatever your inquiry, we’re ready to help you find a fast solution. You can directly speak to an expert by phone, email us, or fill in our online contact form and we will respond as soon as possible.


UtiliBill™ Technical Inquiries

Need technical support or transaction feedback as an existing UtiliBill™ customer?


EDI Technical Inquiries

Need technical support or transaction feedback as an existing EDI customer?


Sales Inquiries

For more information about our products and services,
call 516-874-8000 ext. 11

Popular Topics

Our Frequently Asked Questions may help you find the answers you’re looking for.

View Now

Submit Your Request

You can also send your enquiry using our online contact form and we will respond to your without delay.

Go to contact form

Other Useful Contacts

For careers-related inquiries: careers@ecinfosystems.com

For press inquiries: pr@ecinfosystems.com

How can we support your business?

Contact us today