Faced with an ever-changing deregulated marketplace, you need innovative solutions to optimize your EDI, billing, and customer service operations to your competitive advantage. As respected leaders and trusted partners in the industry, we have a wealth of experience and deep-rooted expertise in doing just that. Optimize your operations with our dedicated team and tools while focusing on what really matters – attracting and retaining new customers and growing your company.
Our Energy Suppliers Products
Our Billing/CIS platform gives you real-time access with an unprecedented amount of visibility into your business. The UtiliBill™ system provides over 90 customizable and actionable reports with unprecedented access to all of your data, giving you the ability to manage your business effectively.
With EC Infosystems®, you have a choice - manage the day-to-day business requirements through our cloud based UtiliBill™ system or take advantage of our BPO offering. With the latter, we provide a fully experienced team to handle operations, billing and exceptions, thereby providing you with the ability to focus on growth and other business priorities.
EC Infosystems® is the largest and most widely used EDI service provider in the deregulated energy marketplace, with fully hosted EDI transaction management services. From lean startups to organizations with established operations, our outsourced transaction processing, tools and pricing structure is a fit for companies of all sizes.
Benefits At a Glance
Our comprehensive solutions are pre-configured out of the box and 100% compatible with all your existing infrastructure and processes.
All of our technology solutions are engineered to be adaptable and scalable to your precise needs — regardless of your company's size, structure or customer base.
Gain unparalleled access to each and every detail of your transaction processes and take advantage of the accountability and reliability that follows as a result.
Our EDI transaction management technologies are both simple to implement and bring intuitive user-friendliness to everyone in the value chain.
Save time and costs with our proven advanced solutions, providing real-time data access, streamlined operational processes and a quick turnaround for billing and reporting tasks.
Our sophisticated reporting and exception management system monitors the entire flow of millions of transactions between energy marketers and their trading partners.
Let our industry expertise work for you
Our dedicated customer service managers are on hand to ensure that your individual onboarding process is as fast and smooth as possible.
Gain access to all the necessary information and expert resources you require to guide and assist you when entering and expanding in the retail energy market.
“We have been impressed with every aspect of EC Infosystems’ Billing/CIS & EDI solutions & support from day one. Certification in new markets has been seamless, the EDI and Billing tools have been easy to use, and customer support has always been responsive and knowledgeable. When we set out to find an EDI & Billing/CIS services provider we wanted more than just a company handling our transactions. We are happy to report that with EC Infosystems we have found a true knowledgeable, responsive and cost effective partner in the industry."
CEO, Verde Energy USA
“EC Infosystems has played an instrumental role in helping Chief Energy. The tools, reports and interfacing programs they offer helped us navigate through that incredibly changing period. At the same time they provide help in maintaining our high standards for customer service. Their customer service department worked overtime to ensure we were in the best hands possible. We look forward to continuing our excellent relationship with EC Infosystems.”
President and CEO of Chief Energy
“We are preparing for a significant expansion into the Long Island area C&I market. UtiliBill™ ‘s hosted application platform and integrated EDI will enable a smooth and cost-efficient customer acquisition process.”
President of ASC Energy Services
“Dual Fuel actively manages and supplies customer load in real time through proprietary control systems. The UtiliBill™ platform will allow us to match real time loads with utility meter readings ensuring the highest level customer experience.”
President of Dual Fuel Corporation
“As a result of strong growth, we needed a robust billing/CIS platform that was easy to use and didn’t require a big investment in additional IT resources. UtiliBill™ was a great fit, and the fact that it was already integrated with our EDI service was a big plus.”
Energy Manager at Phoenix Energy Group
“We looked at a number of Billing/CIS systems before choosing UtiliBill™. We believe that UtiliBill’s hosted model, full EDI integration, and easy-to-use customer care features will support our continued growth, keep us competitive, and deliver the high standard of service our customers have become accustomed to.”
President of Ioway Energy