EC Infosystems® is the largest and most widely used EDI service provider in the deregulated energy marketplace.

We facilitate round-the-clock NAESB/GISB compliant EDI transaction processing at our state-of-the-art facility in Long Island, New York. EC Infosystems® offers fully hosted and outsourced EDI transaction management services to companies in EDI startup mode and organizations with well-established EDI operations. Our transaction management services include processing X12 EDI, XML and other proprietary formats from any deregulated utility; thereafter, we translate the EDI data into a single, easy-to-read flat file format for our clients.

Discover how our industry-leading technologies and services can make all the difference in your business operations.

EDI Products

EC Central

This easy-to-use online portal enables you as a client to easily create and send customer enrollments, drops, changes, remittance advice, service order requests and many more transactions to the Utilities. This tool is accessible anytime and anywhere. All you require is an Internet connection.

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True Track

This sophisticated and comprehensive transaction tracking system gives you full transparency over each and every transaction processed by EC Infosystems® – all in real-time. You can view details on outbound/inbound transactions that were sent or received respectively from EC Infosystems®. You can also search for specific transactions using different search criteria and then sort and view the results accordingly.

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UtiliPort

Looking for a state-of-the-art transaction tracking, reporting and workflow management system? UtiliPort is the nerve center of EC Infosystems® EDI Transaction Management Services, providing unparalleled monitoring capabilities in real-time. This robust EDI platform gives you both the full picture and all the relevant details you require, enabling you to manage your day-to-day business operations with maximum efficiency.

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Benefits for Energy Suppliers:

Proactively monitor all customer activity transactions
View any individual EDI transaction in an easy-to-read format
Monitor time-sensitive action items that need immediate attention
Track a customer enrollment process with the Utility in great detail

Validate the content of transactions like EDI meter readings, etc.
Set up schedules for UtiliPort reports to run automatically
Generate EDI responses to received transactions, thereby creating workflows and automating their processes

EDI Service & Support

Our Sophisticated & Comprehensive EDI services

Technical Support

Enjoy service excellence from our highly skilled staff, including technical liaison and coordination with your trading partners regarding EDI data accuracy and integrity.

Data Environment Management

Benefit from a host of personalized services to integrate your back-end data and applications for seamless EDI transactions management.

Specialist Training

Take advantage of comprehensive one-on-one, live training with our subject matter experts when setting up your EDI transaction infrastructure.

How can we support your business?