Looking for cost-effective, smart technologies and comprehensive expert support to optimize your operational productivity and deliver service excellence to your customers?
With our wealth of experience and long-standing relationships with utilities and energy marketers across all deregulated energy markets, we are the ideal partner to help you create real and sustainable value for your business.
Let us put our portfolio of industry-leading solutions and specialist credentials to work for you.
No matter what size energy marketer company you are; whether you are just starting out or have established Billing/CIS and EDI operations; EC Infosystems has a well-established and proven track record in providing customized Billing/CIS and EDI solutions that are flexible, scalable and above all – effective. We enable our Energy Supplier clients to save resources, streamline processes and optimize their overall productivity in today’s competitive environment – through our industry-leading UtiliBill™ Billing/CIS platform and EDI transaction processing system management.
If you’re looking to harness innovative EDI technologies to provide a more sophisticated customer experience and maximize your efficiency for sustainable business success, look no further. EC Infosystems already serves multiple utilities across the US – delivering powerful solutions in line with individual business models. In these instances, EC Infosystems actively manages the Energy Supplier certification process and provides ongoing EDI transaction management support to the Utilities and their trading partners. All seamlessly integrated with the Utility’s proprietary backend CIS system.
This is what we offer
EC Infosystems® is the largest and most widely used EDI service provider in the deregulated energy marketplace with connections to over 120 plus Natural Gas and Electric Utilities nationally. Our EDI system offers fully hosted and outsourced EDI transaction management services. From lean startups to organizations with established operations, our outsourced transaction processing is a fit for companies of all sizes.
Our fully EDI-integrated Billing/CIS platform allows you to run your back office effortlessly and handle market exceptions effectively, ensuring seamless operations and maximum profitability. Handling these exceptions requires real-time access to sophisticated, actionable and transparent data reporting in order to uphold excellent customer service. An integrated, user-friendly Billing/CIS platform is the cornerstone of your business, and with over 80 installs nationally supporting over 2.5 million meters monthly the UtiliBill™ platform is the most widely implemented solution in the deregulated energy space.
With EC Infosystems®, you have a choice - manage the day-to-day business requirements through our cloud based UtiliBill™ system or take advantage of our BPO offering. With the latter, we provide a fully experienced team to handle operations, billing and exceptions, thereby providing you with the ability to focus on growth and other business priorities.
EC Infosystems® provides a hosted EDI platform for Utilities to send and receive EDI, ANSI X12, XML, or proprietary file market transactions with their Energy Marketers serving electric and/or gas load in your territory. Our services include marketer certification and testing, system set-ups, transaction processing, and transaction management on behalf of the Utility companies.
With over 20 years of experience in the energy industry, EC Infosystems’ consulting services provides clients with the ability to take advantage of a knowledgeable team without the overhead of a full-time staff. From product management to implementing Billing/CIS and EDI services, our dedicated employees bring a wealth of knowledge to any energy project.
“We have been impressed with every aspect of EC Infosystems’ Billing/CIS & EDI solutions & support from day one. Certification in new markets has been seamless, the EDI and Billing tools have been easy to use, and customer support has always been responsive and knowledgeable. When we set out to find an EDI & Billing/CIS services provider we wanted more than just a company handling our transactions. We are happy to report that with EC Infosystems we have found a true knowledgeable, responsive and cost effective partner in the industry."
CEO, Verde Energy USA
“EC Infosystems has played an instrumental role in helping Chief Energy. The tools, reports and interfacing programs they offer helped us navigate through that incredibly changing period. At the same time they provide help in maintaining our high standards for customer service. Their customer service department worked overtime to ensure we were in the best hands possible. We look forward to continuing our excellent relationship with EC Infosystems.”
President and CEO of Chief Energy
“We are preparing for a significant expansion into the Long Island area C&I market. UtiliBill™ ‘s hosted application platform and integrated EDI will enable a smooth and cost-efficient customer acquisition process.”
President of ASC Energy Services
“Dual Fuel actively manages and supplies customer load in real time through proprietary control systems. The UtiliBill™ platform will allow us to match real time loads with utility meter readings ensuring the highest level customer experience.”
President of Dual Fuel Corporation
“As a result of strong growth, we needed a robust billing/CIS platform that was easy to use and didn’t require a big investment in additional IT resources. UtiliBill™ was a great fit, and the fact that it was already integrated with our EDI service was a big plus.”
Energy Manager at Phoenix Energy Group
“We looked at a number of Billing/CIS systems before choosing UtiliBill™. We believe that UtiliBill’s hosted model, full EDI integration, and easy-to-use customer care features will support our continued growth, keep us competitive, and deliver the high standard of service our customers have become accustomed to.”
President of Ioway Energy