Tuesday, September 18, 2007
GARDEN CITY, NY - When it comes to taking care of its natural gas customers, Major Energy Services of New York never stops innovating. Case in point: the leading-edge electronic commerce software from EC Infosystems it deploys to speed transactions and help customers buy energy wisely.
Major Energy Services is an Energy Service Company (ESCO) serving residential and commercial customers in the deregulated natural gas market in New York. Major Energy has quickly established itself as an industry leader in the greater metropolitan area - by earning a reputation for local commitment and superior customer service.
"We're a New York City company intimately familiar with the energy needs of New Yorkers," noted Asher Fried, chief operating officer of Major Energy Services. "We're always looking for ways to provide our customers with the best natural gas solutions. One of the best ways to improve service and save money is through sophisticated software technology, which is what we get through EC Infosystems."
Software and service solutions from EC Infosystems benefit Major Energy in a number of ways. On the operational side, they allow the company to better-forecast energy usage and speed a wide range of transactions to reduce processing costs. On the customer service side, the software translates to fast, easy enrollment and clear monthly billing that provides valuable information on how to save on energy usage.
"Our mission is to help residential and business customers in the New York metro area reduce energy costs," added Mark Wiederman, Major Energy's chief financial officer. "When you give energy customers the tools to understand and manage their consumption, they have the knowledge and incentives to make intelligent buying decisions."
"Our solutions are all about streamlining costs and improving service, so we're pleased to partner with a growing, progressive company like Major Energy Services that puts customers first and foremost," said Mohan Wanchoo, president of EC Infosystems. "Major Energy is one of a growing family of clients - more than 300 across the United States, Canada, Mexico and Europe - who rely on EC Infosystems to create value and satisfaction among their millions of customers."
Major Energy Services is a New York-based Energy Service Company licensed by the New York Public Service Commission to provide natural gas at a competitive price to residential and commercial energy users. A New York City company thoroughly familiar with the energy needs of New Yorkers, the company has a passion to help residential and business customers in the metro area reduce energy costs.