Monday, October 1, 2018
UNIONDALE, N.Y. – October 1, 2018 – EC Infosystems, a leader in Electronic Data Interchange (EDI) and Billing/Customer Information Solutions (CIS) for companies in the deregulated energy industry, hosted a highly successful second annual user conference September 12 – 14, 2018 at the Marriott Plaza San Antonio.
Following on the successes of last year’s inaugural event, EC Infosystems’ second annual user conference was met with high praise from attendees. The event’s goal - to empower EDI and UtiliBill™ Billing/CIS users with the tools and technology needed to be more efficient & evolutionary – was achieved through educational sessions and invigorating keynote presentations from DNV-GL’s Vice President of Competitive Markets, John Landry and Lindsey Margiotta, Director of Operations for Spark Energy.
To kick-off the sessions, several EC Infosystems’ team members presented tools like ECI’s new Data Analytics Platform, developed through the consensus and recommendation of last year’s attendees. Several sessions were dedicated to presenting new development items such as the Online Customer Service Portal, Complex Billing, specific Texas functionality, and system enhancements geared towards improving billing efficiencies up to 90%.
Thursday’s sessions also included an interactive brainstorm to outline EC Infosystems’ 2019 roadmap with input from clients and stakeholders and results compiled into a presentation for audience review the following morning.
“In an ever-changing deregulated energy landscape, we look to our clients for feedback now more than ever to identify the direction of our platform and services,” explains EC Infosystems’ President and CEO, Mohan Wanchoo. “Through our annual user conferences, the intel we glean helps us to internally innovate and provide the type of development items our clients are asking for.”
Attendees were able to fit in plenty of networking with attendees and sponsors, kicking off the event with a welcome reception that included local music and dancing. At the conclusion of Thursday’s sessions, attendees took a private boat tour through the historic San Antonio Riverwalk ending with a cocktail reception and seated dinner at the upscale dining destination The Range.
“The educational and networking opportunities at our user conferences are unparalleled in our industry,” says Ananda Goswami, Vice President of Sales and Marketing for EC Infosystems. “It is through our collaboration together as an industry that we will continue to drive innovation in our products and services and within the markets forward.”
Concluding the event with a half-day session on Friday, September 14th, the EC Infosystems’ leadership team made several exciting announcements such as the upcoming addition of a fourth national office location in Houston, TX and the Tesla Model 3 Grand Prize giveaway. Throughout the event, the sponsors – Marketwise Consulting Services, Alpine Energy Systems, and SmartBPO– made compelling presentations of their complimentary products and services.
EC Infosystems’ next annual user conference is slated for fall 2019 and expected to be held in Northeast.
About EC Infosystems
EC Infosystems is a market-leading Software as a Service provider (SaaS) of Electronic Data Interchange (EDI) and UtiliBill™ (Billing/Customer Information Solutions (CIS)), serving more than 300 clients in the deregulated energy industry across the United States, Canada, Mexico and Europe. The company's sophisticated software platform is user friendly, improves efficiency and operating performance, and provides clients with a strong competitive advantage. For more information, visit www.ecinfosystems.com
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