EC Infosystems offers a state of the art Transaction Tracking System (UtiliPort) for the Deregulated Energy Industry. UtiliPort is the nerve center of EC Infosystems EDI Transaction Management Services. It allows EC Infosystems clients to monitor all transactions flowing through EC Infosystems EDI Transaction Management system and see customer activity information in an easy to track web portal. It helps clients to view their transactions at an overall level and also enables them to drill down to the individual transaction.
UtiliPort allows the EM (Energy Marketer) to monitor events that need immediate attention. It allows them to track a customer's enrollment process with the Utility in great detail. The EM can also take remedial action in the event that a customer enrollment or switch does not complete successfully. Utiliport also validates the content of a transaction like EDI meter readings etc. EMs can also have UtiliPort automatically generate EDI responses to received transactions.
As part of this system clients are provided with various types of information that enable them to manage their day to day business functions efficiently. The system lists certain time sensitive action items that need to be performed on an immediate basis. It also gives the clients various Exception Reports and Standard Reports.
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